When a company grows faster than its processes

VEACOM is the largest independent vehicle remarketer in the Czech Republic. The company processes hundreds of transactions monthly and manages a large fleet, data, and customers. Rapid growth began to expose limits of the old management approach—processes were fragmented, data unlinked, and system navigation difficult.

“Our goal was to optimize company operations so that processes support us rather than slow us down,” says management. At this stage VEACOM engaged the BOOTIQ team for a comprehensive solution.

The key was thorough analysis of operations and sales, a custom system design, and gradual digitalization of all key areas—including sales workflow, fleet management, document automation, and customer interface.

Processes turned into growth tools

Digitalization gave VEACOM better control over each sales phase and easy scalability. Data is now accessible in real time, steps are traceable, and reporting is much more accurate.

The main value was not just technology, but BOOTIQ’s focus on ensuring the solution fit daily employee work and reflected the company’s internal logic. The system is a tool that helps, not a barrier.

The results came quickly. VEACOM now handles more work with less effort, tracks key metrics, and the customer experience is much simpler. Thanks to this, the company continues to grow and is preparing for further expansion. A worthwhile investment

VEACOM proves digitalization is more than software—it’s about boldly reshaping company operations. With BIQ Group’s support, it transitioned to fully digital process management, now the foundation of its business performance.

The company says the digitalization investment has returned many times over. This is the best proof that when technology matches a company’s reality and is user-friendly, it becomes a strong growth driver.